If you’re unsure about any aspect of using the eCMID system, if you have found a problem with the website or application or to provide any other feedback, please contact the IMCA eCMID Helpdesk:
- Telephone: +44 (0) 20 7824 5526
- Email: support@ecmid.com
The eCMID Helpdesk currently operates Monday to Friday, 09:00-16:00 UK time, excluding English public holidays.
Meet the IMCA team
Mark Ford
Marine & Quality Manager
Mark co-ordinates the Marine eCMID Committee, is the technical team lead, and promotes continuous improvement from both technical and quality perspectives.
Richard Purser
Technical Adviser – Marine
Richard supports technical and policy aspects of the eCMID system and inspection templates
Graeme Reid
Technical Adviser – Marine
Graeme Reid supports technical and policy aspects of the eCMID system and inspection templates.
Adam Hugo
IT Services & Solutions Specialist
Adam is the IT lead for the eCMID system, including direction for database/app development, process management and third-line support.
Adedotun Adebanjo
IT Services Technician
Ade provides advanced support for the eCMID Helpdesk as part of a broader role in the IMCA IT Services team.
June Powell
IT Services Assistant
June is the first point of contact for the eCMID Helpdesk, offering support to users of the database and inspection app.
Find out more about the team on the main IMCA website.
Accreditation
For enquiries about the Accredited Vessel Inspector (AVI) scheme, please visit the eCMID Vessel Inspectors website.
Feedback
IMCA actively invites feedback on the eCMID/eMISW inspection templates, the database, application and wider eCMID system. This helps shape future development to ensure that the system meets industry needs.
If you have feedback on the inspection templates, please use the following feedback forms to help us categorise and process your comments:
Feedback form – IMCA M 167 (Guidance on the IMCA eCMID system)