If you’re unsure about any aspect of using the eCMID system, if you have found a problem with the website or application or to provide any other feedback, please contact the IMCA eCMID Helpdesk:
- Telephone: +44 (0) 20 7824 5526
- Email: ecmid@imca-int.com
For enquiries about the Accredited Vessel Inspector (AVI) scheme, please visit the eCMID Vessel Inspectors website.
The eCMID Helpdesk currently operates Monday to Friday, 09:00-16:00 UK time, excluding English public holidays.
IMCA’s office will be closed during the festive period and will re-open on Monday 4 January 2021.
Emails to the helpdesk may be reviewed from time to time.
The IMCA eCMID team
Mark Ford Technical Director
Graeme Reid
Technical Adviser – Marine
Adam Hugo IT Services & Solutions Specialist
Adedotun Adebanjo
IT Services Technician
Graeme Reid co-ordinates the Marine eCMID Committee and is responsible for the day-to-day technical and policy aspects of the eCMID system and inspection templates, reporting to Mark Ford, IMCA Technical Director.
Adam Hugo provides technical direction for the eCMID website and software developers, and works closely with Ade Adebanjo to provide the eCMID Helpdesk and maintain our user guides and support materials.
Find out more about the team on the main IMCA website.
Feedback
IMCA actively invites feedback on the eCMID/eMISW inspection templates, the database, application and wider eCMID system. This helps shape future development to ensure that the system meets industry needs.
If you have feedback on the inspection templates, please use the following feedback forms to help us categorise and process your comments:
Feedback form – IMCA M 167 (Guidance on the IMCA eCMID system)