Contact Us

If you’re unsure about any aspect of using the eCMID system, if you have found a problem with the website or application or to provide any other feedback, please contact the IMCA eCMID Helpdesk:

For enquiries about the Accredited Vessel Inspector (AVI) scheme, please visit the eCMID Vessel Inspectors website.

The eCMID Helpdesk currently operates Monday to Friday, 09:00-16:00 UK time, excluding English public holidays.

The IMCA eCMID team

Mark Ford Technical Manager
Adam Hugo Adam Hugo IT Services Supervisor & Systems Developer
Jordan Lawler Jordan Lawler IMCA IT Services Assistant

Mark Ford is responsible for the technical and policy aspects of the eCMID system and inspection templates.

Adam Hugo provides technical direction for the eCMID website and software developers and leads the eCMID Helpdesk, where Jordan Lawler is your first port of call for your support needs.

Feedback

IMCA actively invites feedback on the eCMID/eMISW inspection templates, the database, application and wider eCMID system.  This helps shape future development to ensure that the system meets industry needs.

If you have feedback on the inspection templates, please use the following feedback forms to help us categorise and process your comments:

File type icon Feedback form – IMCA M 167 (Guidance on the IMCA eCMID system)

File type icon Feedback form – IMCA M 149 (eCMID inspection template)

File type icon Feedback form – IMCA M 189 (eMISW inspection template)